Effective Date: 04 April 2025

At PetiteChick.co.uk (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website PetiteChick.co.uk and use our services.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the website.

1. Information We Collect

We collect the following types of information:

a) Information You Provide Directly:

• When you create an account or listing

• When you purchase a Featured Listing or Promoted Listing

• When you contact us via forms, email, or live chat

Examples of information you may provide:

• Name (can be a display name)

• Email address

• Phone number (optional)

• Payment information (processed securely via third-party providers)

• Profile information for listings (including descriptions, images, services offered)

b) Payment Information:

We use third-party payment processors (including Coinbase Commerce and other major card processors) to handle transactions. We do not store your complete payment card or cryptocurrency wallet information on our servers.

c) Automatically Collected Information:

When you visit the website, we may automatically collect:

• IP address

• Browser type and version

• Pages you view

• Date and time of access

• Referring website address

• Device type and operating system

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We may use your information to:

• Provide and manage your account and listings

• Process payments for featured or promoted listings

• Respond to inquiries and provide customer support

• Send important updates about your account or our services

• Improve our website functionality and user experience

• Detect and prevent fraud or illegal activities

• Comply with legal obligations

We do not sell your personal information to third parties.

3. Sharing of Information

We may share your information:

• With trusted third-party service providers (e.g., payment processors, hosting providers) to operate the website

• When required by law or legal process

• To protect our rights, property, or safety or that of others

• In connection with a business transfer (e.g., merger, acquisition, sale)

Listings and profiles you submit to the website are publicly visible to visitors of the site.

4. Data Retention

We retain your information for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal, tax, and accounting requirements

• Resolve disputes or enforce agreements

You may request deletion of your account or personal data by contacting us (see Section 9).

5. Your Rights

Depending on your location (e.g., UK, EU), you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• File a complaint with a data protection authority

To exercise your rights, please contact us using the details below.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no online platform is completely secure.

Payment transactions are encrypted and processed securely via third-party providers. We do not store your full payment details.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

8. Children’s Privacy

Our website is intended for adults (18+). We do not knowingly collect information from individuals under 18 years of age. If we learn that we have collected such information, we will delete it promptly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 Email: support@petitechick.co.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.